one2many offers a comprehensive set of instructor-led training resources for improving technology expertise. Product courses are available at basic and advanced levels covering all operations and maintenance knowledge required for one2many products and solutions.

Course Development

Course development is undertaken during product development by the product trainers, working alongside the development teams to gain detailed in depth product knowledge as it is created. This ensures that not only the required product information is captured in the material, but that the appropriate didactic focus is included. The same team of product trainers also deliver the courses thus ensuring all learning outcomes are achieved.

Product Trainers

The one2many product trainers primarily come from an IT training background or from an operational services background and are located in the one2many training centres. By blending these two backgrounds one2many is able to ensure that it’s training courses are effective at delivering the product and operational knowledge required by our customers. The product trainers cooperate extensively with product development, maintenance and operational services teams thus ensuring their product and operational product knowledge is maintained and conveyed through the training courses.

Training Delivery

one2many can deliver courses on customer premises or through its training centres which are located thus:

  • Deventer, The Netherlands
  • Dubai, United Arab Emirates

During delivery the trainers will utilise either customer test systems, remote access to the one2many training suite located in Deventer NL or will use simulated environments. For customers travelling to one2many training centres, we can help arrange accommodation and travel where required. Delegates undertaking training at one2many training centres will also benefit from the opportunity to interact and exchange experiences with other professionals and one2many solution specific engineers.

Delegates receive a course binder containing a hard copy of course presentation slides, including note pages offering tips and tricks, background information and technical references, exercises with answers and solution specific handouts. one2many offers training modules which focus on providing the application administrators of network operators with the knowledge necessary to maintain an optimal service for their customers.

Please contact for flexible on-site arrangements or to enlist for a scheduled training course.

Operator Course

The Cell Broadcast Centre (CBC) Operator Course is a practical training course, which familiarises participants with the operation and management of the CBC. Simultaneously the course provides an overview of the CBC capabilities, functional behaviour, thorough knowledge of the Cell Broadcast Framework, the CBCs environment, the CBC Software architecture, and the interface with the mobile network and the user interfaces. Participants learn how to make basic configuration changes and how to check whether the CBC is working properly, identifying problems and performing basic troubleshooting.


After the course, participants will have a better understanding of:

  • the components the system consists of
  • the operator procedures like starting/stopping the system
  • the operator and maintenance features of the system
  • configuring and fine-tuning the system
  • the system’s administration

Intended audience

This training course is intended for operators, network operators and first line support staff, who are involved with the Cell Broadcast System.


5 Days


Basic knowledge of telecommunications and OSI is required. Adequate knowledge of the Linux operating system is assumed.